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Docking station, NAS (3)
Customer Service (1)
Rocket 4 Plus G (2)
SB-RKTB-4TB (1)
performance (1)
lockups (1)
freezing (1)
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UASP (1)
5 Bay Dock (2)
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western digital (1)
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software (1)
firmware update (5)
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EC-WPTF (1)
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207
Topics
2
Followers
j
Control Panel Won't Launch
7/19/25, 11:14 PM
•
jffwarner0
7/23/25, 3:19 PM
4
4
Posts
322
Views
S
Sabrent
7/23/25, 3:19 PM
@jffwarner0 I would contact support directly via our website and see if they have any firmware to...
N
EC-SNVE
EC-SNVE - Remember to remove the film!
6/11/25, 2:32 PM
•
Nathan
6/11/25, 2:32 PM
1
1
Posts
215
Views
N
Nathan
6/11/25, 2:32 PM
From the thermal pad.
EC-CH2B - Cloning 22TB Drive - Mac OS
4/21/25, 9:36 PM
•
Billl
4/22/25, 7:29 PM
2
2
Posts
159
Views
S
Sabrent
4/22/25, 7:29 PM
@Billl Thank you for the feedback.
JR
My SD card won't work in my Macbook Pro 13" 2018 retina, but will work elsewhere like my camera and in my phone via a re
6/26/23, 6:51 PM
•
Jack Rose
4/1/25, 9:34 PM
6
6
Posts
494
Views
c
coyadaf611
4/1/25, 9:34 PM
I'm having the same problem right now, were you able to solve it?
w
firmware update
EC-SNVE - Firmware Update - How to?
3/9/25, 11:31 AM
•
wynneke
3/11/25, 3:00 PM
4
4
Posts
1k
Views
S
Sabrent
3/11/25, 3:00 PM
@wynneke Yes, or the archive file can be extracted to a temporary folder and the executable run f...
s
Fourth blue light never stopped blinking
3/7/25, 7:22 AM
•
schallerp
3/10/25, 2:00 PM
2
2
Posts
493
Views
S
Sabrent
3/10/25, 2:00 PM
@schallerp This behavior is anomalous and has been marked for feedback. If this issue reoccurs, p...
c
Sabrent EC-DFLT not recognized anymore - LED not blinking
2/10/25, 2:51 PM
•
corps0r
2/10/25, 4:24 PM
2
2
Posts
777
Views
S
Sabrent
2/10/25, 4:24 PM
@corps0r Something could have happened during the night, such as overheating or something else, b...
ML
HB-U4HP Shows up as a USB3.2 hub on laptops with i9-13900H
1/28/25, 12:57 AM
•
Marshall Lai
1/29/25, 2:04 PM
3
3
Posts
102
Views
S
Sabrent
1/29/25, 2:04 PM
@Marshall Lai It looks like multiple potential issues. Firstly, only one port might be capable of...
PG
SABRENT 2TB Rocket 4 Plus NVMe Gen4 Speed Issue
1/19/25, 9:47 PM
•
Prabath Gamage
1/20/25, 9:45 PM
3
3
Posts
361
Views
PG
Prabath Gamage
1/20/25, 9:45 PM
@Sabrent thank you for the explanation. I just noticed that the other slot is PCIe 3.0 :)
i
Clone/upgrade M.2 2230 drive via Sabrent USB 2.0 to SATA/IDE Adapter
1/10/25, 9:35 AM
•
irongatejim
1/13/25, 2:56 PM
4
4
Posts
415
Views
S
Sabrent
1/13/25, 2:56 PM
@irongatejim If using the adapter for that, yes. Cloning software will often have the option to m...
l
SSD enclosure (USB 3.2) with SATA SSD at USB 2.0 speeds !
11/30/24, 8:31 AM
•
lobot3
12/11/24, 1:29 PM
4
4
Posts
346
Views
S
Sabrent
12/11/24, 1:29 PM
@Arrell Realtek has newer firmware available but we don't test and roll out every release. If mos...
n
M4 MacBook Pro + External SSD Issues?
11/27/24, 12:45 AM
•
nicolasonline
12/2/24, 2:44 PM
3
3
Posts
638
Views
S
Sabrent
12/2/24, 2:44 PM
@nicolasonline Here is updated firmware that might help as well.
a
Firmware
firmware update
EC-KSL3
EC-KSL3-EU stock firmware
10/9/24, 7:15 PM
•
akay
11/17/24, 5:20 PM
7
7
Posts
720
Views
S
Sabrent
11/17/24, 5:20 PM
@fdorin24 There is a massive thread on enclosures on the AnandTech forums. You can choose to spec...
b
DS-5RSS auto start after power loss
11/14/24, 3:50 AM
•
bcw
11/14/24, 2:19 PM
2
2
Posts
298
Views
S
Sabrent
11/14/24, 2:19 PM
@bcw We recommend using an uninterruptible power supply (UPS) to prevent this, if possible. Auto ...
i
USB 2.0 to Serial on MacOS Ventura
11/11/24, 11:01 AM
•
icordoba
11/11/24, 2:45 PM
2
2
Posts
465
Views
S
Sabrent
11/11/24, 2:45 PM
@icordoba If you haven't, try downloading the driver from Prolific's Site or, since Ventura does ...
g
1TB type B cf xtbt 1tb card wont copy files to disc or format.
11/7/24, 7:55 AM
•
gdbravo
11/7/24, 3:29 PM
2
2
Posts
69
Views
S
Sabrent
11/7/24, 3:29 PM
@gdbravo Please contact customer service on our website. The card may require an RMA, depending o...
F
EC-UASP enclosure, disable sleep timer?
10/16/24, 8:50 PM
•
Fabrizio
10/16/24, 8:50 PM
1
1
Posts
461
Views
F
Fabrizio
10/16/24, 8:50 PM
How can I disable the 10 min sleep timer of the enclosure? As I understand my unit uses the ASM10...
s
Linux
rocket 4
Sabrent Rocket 4.0 Slow Read
9/22/24, 9:30 PM
•
s.stefanek
9/25/24, 2:56 PM
4
4
Posts
667
Views
S
Sabrent
9/25/24, 2:56 PM
@s.stefanek It's possible the data is becoming stale from a lack of refreshing which can impact r...
P
EC-DFLT
EC-DFFN
issue with EC-DFFN losing connection with computer? (blinking blue light?)
9/6/24, 4:36 PM
•
PhishDad
9/7/24, 4:46 PM
2
2
Posts
1k
Views
S
Sabrent
9/7/24, 4:46 PM
@PhishDad If possible, try a different USB cable. If that fails, contact customer service and see...
b
Rocket 4 Plus 4T just up and died??!!!
9/4/24, 10:01 PM
•
bill_jangles
9/5/24, 12:53 PM
3
3
Posts
219
Views
b
bill_jangles
9/5/24, 12:53 PM
@Sabrent thank you
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