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Docking station, NAS (3)
Customer Service (1)
Rocket 4 Plus G (2)
SB-RKTB-4TB (1)
performance (1)
lockups (1)
freezing (1)
Rocket 4 Plus (1)
UASP (1)
5 Bay Dock (2)
EC-SS31, USB 3.1 Gen.1, Gen.2 (1)
Error (2)
Firmware (7)
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Setup (1)
EC-SSD2 (2)
5 Gbe Adapter (1)
Technical Support (1)
Dual-Sided M.2 SSD (1)
sn530 (1)
western digital (1)
USB-SW30 (1)
SB-RKT4P-4TB (1)
software (1)
firmware update (5)
SSC (1)
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SB-RKTQ-500 (1)
EC-WPTF (1)
EC-SSHD (1)
190
Topics
1
Followers
KB
SB-RKT4P-4TB
software
firmware update
SB-RKT4P-4TB software
2/15/23, 11:03 AM
•
Keith Barton
2/15/23, 1:52 PM
2
2
Posts
579
Views
S
Sabrent
2/15/23, 1:52 PM
@Keith Barton The Acronis, SSC, CP, and Firmware downloads are intended for Windows. Some functio...
RB
Sabrent Rocket 4.0 Plus 2Tb - DEGRADATION
2/15/23, 9:06 AM
•
ROBERTO BEN SVAITER
2/15/23, 1:49 PM
2
2
Posts
448
Views
S
Sabrent
2/15/23, 1:49 PM
@ROBERTO BEN SVAITER The drives looks okay. Your Host Writes are not particularly high. The Healt...
t
USB-SW30
USB-SW30 Question(s)
2/8/23, 10:33 AM
•
ted.lillys
2/13/23, 12:32 PM
6
6
Posts
555
Views
S
Sabrent
2/13/23, 12:32 PM
@ted.lillys Yes, there might be a reason for but it would require testing. It could be a facet of...
MW
EC-SSD2
sn530
western digital
Sabrent EC-SSD2 unable to read Western Digital ch sn530 nvme drive
2/6/23, 3:10 PM
•
Michael Wheeler
2/7/23, 2:13 PM
2
2
Posts
447
Views
S
Sabrent
2/7/23, 2:13 PM
@Michael Wheeler The CH SN530 is 2230 and extra care must be used with 2230 drives in this enclos...
JB
Is source M.2 SDD will be wipe after being cloned on new M.2 SSD?
1/25/23, 1:51 PM
•
Jean-Guy Bernier
1/25/23, 2:37 PM
2
2
Posts
325
Views
S
Sabrent
1/25/23, 2:37 PM
@Jean-Guy Bernier The source SSD is only being read from so should not have any data destruction....
br
Cant rename drive
1/15/23, 12:58 PM
•
brian reynolds
1/17/23, 2:59 PM
4
4
Posts
325
Views
S
Sabrent
1/17/23, 2:59 PM
@brian reynolds The name of the partition(s) is something different. Disk 1 is how the system rec...
PK
EC-SSD2
EC-SSD2 does not copy with Corsair Force MP600 Pro 8 TB
1/9/23, 9:07 AM
•
Pascal Karls
1/11/23, 1:47 PM
4
4
Posts
326
Views
S
Sabrent
1/11/23, 1:47 PM
@Pascal Karls I am going by the manual, but it should work in your case. Just troubleshooting. I ...
RR
Rocket 4 plus G SSD 4TB compatibility with PS5
1/11/23, 3:01 AM
•
Ryan Rayna
1/11/23, 1:37 PM
2
2
Posts
547
Views
S
Sabrent
1/11/23, 1:37 PM
@Ryan Rayna The Rocket 4 Plus-G should be compatible with the PS5. It might be possible to test t...
ZF
EC-SSHD (Older model) applied Firmware upgrade -- Acronis will not Clone
12/30/22, 1:13 PM
•
Zippy Flagmaster
12/30/22, 1:58 PM
2
2
Posts
1.1k
Views
S
Sabrent
12/30/22, 1:58 PM
@Zippy Flagmaster The Acronis software checks the hardware string to make sure the device is one ...
lg
USB 2.0 to sata hdd adapter: pc won't recognize drive and sata light won't go on. What should I do?
12/26/22, 3:20 PM
•
lloyd gray
12/27/22, 4:16 PM
2
2
Posts
1.4k
Views
S
Sabrent
12/27/22, 4:16 PM
@lloyd gray Does the HDD spin up? If the LED indicator is not coming on it's possibly a power pro...
MB
Windows 11 Support for Serial Adapter
12/21/22, 8:12 AM
•
Maty Blanc
12/22/22, 7:07 AM
3
3
Posts
19.1k
Views
MB
Maty Blanc
12/22/22, 7:07 AM
@Sabrent Thank you, that driver seemed to do the trick. I won't be back in the office, to physica...
S
Rocket 4 Plus G
Technical Support
Dual-Sided M.2 SSD
Rocket 4 Plus - G Support documentation?
12/16/22, 5:27 PM
•
Steve
12/18/22, 8:38 PM
3
3
Posts
456
Views
S
Sabrent
12/18/22, 8:38 PM
@Steve Reading up on this it seems the specifications for M.2 vary. Typically the PCB is 0.8mm +/...
B
EC-DFLT is broken after firmware update, drive possibly broken as well
11/26/22, 12:31 AM
•
Bill
11/26/22, 12:48 PM
2
2
Posts
661
Views
S
Sabrent
11/26/22, 12:48 PM
@Bill You can rule out the enclosure by attaching the drive internally via SATA or by some other ...
D1
Sabrent Bluetooth Driver & Manual Links are broken
11/16/22, 8:23 PM
•
DMI 123
11/25/22, 8:22 PM
5
5
Posts
1.4k
Views
S
Sabrent
11/25/22, 8:22 PM
@DMI 123 @K G The downloads should work now! Sorry about the delay.
GH
Compatablility with Rocket Q M.2 2280 SSD
11/21/22, 6:11 PM
•
George Hooks
11/22/22, 7:13 PM
2
2
Posts
405
Views
S
Sabrent
11/22/22, 7:13 PM
@George Hooks It would be possible to use this on many PCs as you could place the drive in an app...
l
Specific PID/VID for CB-DB9P usb-2-serial cable
11/18/22, 3:03 PM
•
laurent.decool
11/20/22, 3:41 PM
2
2
Posts
356
Views
S
Sabrent
11/20/22, 3:41 PM
@laurent.decool For RS-232 support it does of course require a chipset/UART in the cable. We do h...
OR
EC-SS31, USB 3.1 Gen.1, Gen.2
EC-SS31 and USB 3.1 Gen. 2
11/13/22, 10:34 AM
•
Ol'Man River
11/14/22, 9:25 AM
2
2
Posts
685
Views
S
Sabrent
11/14/22, 9:25 AM
@Ol'Man River You can use a program like USB Device Tree Viewer to check the connection/port spee...
OR
Firmware update
10/2/22, 9:34 AM
•
Ol'Man River
11/11/22, 10:42 PM
4
4
Posts
5.2k
Views
S
Sabrent
11/11/22, 10:42 PM
@Gianni Costanzi Once you confirm the chipset, which should be the JMS578 but may have changed, y...
MD
Docking station, NAS
UASP
5 Bay Dock
Does the 5 bay dock support UASP?
11/3/22, 5:55 AM
•
Max Drive
11/3/22, 5:19 PM
3
3
Posts
425
Views
MD
Max Drive
11/3/22, 5:19 PM
Excellent, thanks for the quick answer :)
OR
EC-SS31 and Acronis?
10/27/22, 2:51 PM
•
Ol'Man River
10/28/22, 12:40 PM
2
2
Posts
372
Views
S
Sabrent
10/28/22, 12:40 PM
@Ol'Man River If you go to our Acronis page and check compatibility at the bottom, the EC-SSHD is...
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