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Docking station, NAS (3)
Customer Service (1)
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SB-RKTB-4TB (1)
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Error (2)
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EC-SSD2 (2)
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Dual-Sided M.2 SSD (1)
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western digital (1)
USB-SW30 (1)
SB-RKT4P-4TB (1)
software (1)
firmware update (5)
SSC (1)
Control Panel (2)
SB-RKTQ-500 (1)
EC-WPTF (1)
EC-SSHD (1)
4-bay Sabrent (Model DS-SC4B) (1)
167
Topics
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S
Rocket 2230 in a Microsoft Surface Pro
1/25/23, 2:27 PM
•
Sabrent
1/25/23, 2:27 PM
1
1
Posts
2.6k
Views
S
Sabrent
1/25/23, 2:27 PM
If you are having issues with the Rocket 2230 in your Microsoft Surface Pro, particularly the SP8...
S
Customer support
5/25/22, 10:33 AM
•
Sabrent
5/25/22, 10:33 AM
1
1
Posts
590
Views
S
Sabrent
5/25/22, 10:33 AM
Please check out website support page first, before posting.
z
SABRENT USB 3.0 Docking Station crashing all of the USB drives on PC while downloading
4/15/25, 9:28 PM
•
zacharygellner14
4/17/25, 1:56 PM
2
2
Posts
34
Views
S
Sabrent
4/17/25, 1:56 PM
@zacharygellner14 This docking station is designed to use its own power supply, specifically for ...
ML
4 Bay DS-SC4B two bays continually spinning up
3/9/25, 2:12 PM
•
Mark Levine
4/4/25, 4:03 PM
6
6
Posts
70
Views
S
Sabrent
4/4/25, 4:03 PM
@Mark Levine Thank you for the update.
JR
My SD card won't work in my Macbook Pro 13" 2018 retina, but will work elsewhere like my camera and in my phone via a re
6/26/23, 6:51 PM
•
Jack Rose
4/1/25, 9:34 PM
6
6
Posts
328
Views
c
coyadaf611
4/1/25, 9:34 PM
I'm having the same problem right now, were you able to solve it?
g
USB-C 6 Port Hub with M.2 slot does not work with Opal SEDs
3/31/25, 12:17 PM
•
gwatkins
3/31/25, 3:08 PM
2
2
Posts
30
Views
S
Sabrent
3/31/25, 3:08 PM
@gwatkins I replied in the other thread, but I will check what chip we're using in that hub. We o...
How to ensure a stable Internet connection in office and industrial premises?
3/31/25, 5:47 AM
•
wick94566
3/31/25, 6:58 AM
3
3
Posts
26
Views
MelanieBriggs234
3/31/25, 6:58 AM
This is interesting to read because I never really thought about how different environments affec...
GF
Docking station on linux, random disconnects with "hub_ext_port_status failed (err = -71)" errors unraid
8/13/23, 10:45 PM
•
Giovanni Francesco
3/20/25, 3:00 PM
10
10
Posts
1.3k
Views
S
Sabrent
3/20/25, 3:00 PM
@geraldonlineorders This issue requires specific factors to arise and ideally is handled with USB...
w
firmware update
EC-SNVE - Firmware Update - How to?
3/9/25, 11:31 AM
•
wynneke
3/11/25, 3:00 PM
4
4
Posts
166
Views
S
Sabrent
3/11/25, 3:00 PM
@wynneke Yes, or the archive file can be extracted to a temporary folder and the executable run f...
f
My 2TB rocket 4 plus has health of 90%
3/11/25, 4:10 AM
•
freedevme
3/11/25, 3:00 PM
2
2
Posts
63
Views
S
Sabrent
3/11/25, 3:00 PM
@freedevme Three years is a long time. Most SSD warranties are only for five years. The health re...
T
3.5 HDD
DS-UFNC
3/6/25, 11:46 AM
•
Temo
3/10/25, 2:02 PM
6
6
Posts
65
Views
S
Sabrent
3/10/25, 2:02 PM
@Temo 40-pin is legacy but we do and did make products to handle that. 40-pin will be explicitly ...
s
Fourth blue light never stopped blinking
3/7/25, 7:22 AM
•
schallerp
3/10/25, 2:00 PM
2
2
Posts
74
Views
S
Sabrent
3/10/25, 2:00 PM
@schallerp This behavior is anomalous and has been marked for feedback. If this issue reoccurs, p...
Firmware
website down
Sabrent Rocket Control Panel v1.01b - Unable to download updates from web.
2/7/24, 4:26 AM
•
mc1903
3/9/25, 1:33 PM
8
8
Posts
921
Views
HG
Herve G
3/9/25, 1:33 PM
Still no fix 😞
f
DS-SC5B
Watts
Sabrent 5bay DS-SC5B external 3.2 USB enclosure maximum watts per drive bay
2/22/25, 4:02 PM
•
franklynnphoto
2/24/25, 2:42 PM
4
4
Posts
100
Views
S
Sabrent
2/24/25, 2:42 PM
@franklynnphoto The internal PSU provides up to 135W of power with 15W of that going to USB, so 1...
t
Control Panel
Slow Write Speed
crash
Slow Speeds and Sabrent Rocket Control Panel Crashing on 2TB Rocket 4 Plus Drive
2/20/25, 2:20 PM
•
techiej75
2/21/25, 1:40 PM
2
2
Posts
75
Views
S
Sabrent
2/21/25, 1:40 PM
@techiej75 Check the drive's health with CrysalDiskInfo, in addition to the Rocket Control Panel,...
c
Sabrent EC-DFLT not recognized anymore - LED not blinking
2/10/25, 2:51 PM
•
corps0r
2/10/25, 4:24 PM
2
2
Posts
148
Views
S
Sabrent
2/10/25, 4:24 PM
@corps0r Something could have happened during the night, such as overheating or something else, b...
SA
Problems with SK-TB4K KVM
2/7/25, 10:56 AM
•
Simon A
2/7/25, 3:14 PM
2
2
Posts
81
Views
S
Sabrent
2/7/25, 3:14 PM
@Simon A This seems to be an issue with how the Apple devices or macOS are handling the display d...
m
Clone
2TB
Format
External SSD Enclosure cannot handle other SSDs
2/1/25, 3:30 PM
•
martinez
2/2/25, 5:38 PM
2
2
Posts
116
Views
S
Sabrent
2/2/25, 5:38 PM
One thing that can happen on Windows is that the Storage Spaces utility can 'capture' drives for ...
g
EC-SSD2
1/30/25, 12:22 AM
•
george.dominguez7
1/30/25, 2:32 PM
2
2
Posts
63
Views
S
Sabrent
1/30/25, 2:32 PM
@george.dominguez7 Software cloning can be done with Acronis or similar software. The destination...
ML
HB-U4HP Shows up as a USB3.2 hub on laptops with i9-13900H
1/28/25, 12:57 AM
•
Marshall Lai
1/29/25, 2:04 PM
3
3
Posts
40
Views
S
Sabrent
1/29/25, 2:04 PM
@Marshall Lai It looks like multiple potential issues. Firstly, only one port might be capable of...
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