Home
Store
Blogs
Support
Login
Register
Forum
Support
Customer Support
Customer Support
Customer service and technical support.
Docking station, NAS (3)
Customer Service (1)
Rocket 4 Plus G (2)
SB-RKTB-4TB (1)
performance (1)
lockups (1)
freezing (1)
UASP (1)
5 Bay Dock (2)
EC-SS31, USB 3.1 Gen.1, Gen.2 (1)
Error (2)
Firmware (6)
True Image (1)
Setup (1)
EC-SSD2 (2)
5 Gbe Adapter (1)
Technical Support (1)
Dual-Sided M.2 SSD (1)
sn530 (1)
western digital (1)
USB-SW30 (1)
SB-RKT4P-4TB (1)
software (1)
firmware update (5)
SSC (1)
Control Panel (2)
SB-RKTQ-500 (1)
EC-WPTF (1)
EC-SSHD (1)
4-bay Sabrent (Model DS-SC4B) (1)
176
Topics
0
Followers
S
Rocket 2230 in a Microsoft Surface Pro
1/25/23, 2:27 PM
•
Sabrent
1/25/23, 2:27 PM
1
1
Posts
2.7k
Views
S
Sabrent
1/25/23, 2:27 PM
If you are having issues with the Rocket 2230 in your Microsoft Surface Pro, particularly the SP8...
S
Customer support
5/25/22, 10:33 AM
•
Sabrent
5/25/22, 10:33 AM
1
1
Posts
631
Views
S
Sabrent
5/25/22, 10:33 AM
Please check out website support page first, before posting.
DS-SC5B
Power issue
Cannot power on one of the bays in a Sabrent DS-SC5B
1/25/25, 9:36 AM
•
StillJustABill
6/18/25, 1:07 PM
4
4
Posts
160
Views
S
Sabrent
6/18/25, 1:07 PM
@StillJustABill You probably can, but not from us. You may be able to match it on AliExpress or t...
b
Sabrent EC-SNVE unable to read SN520 nvme m2 2280
6/15/25, 12:23 AM
•
bestlaurastevens
6/15/25, 8:51 PM
2
2
Posts
32
Views
S
Sabrent
6/15/25, 8:51 PM
@bestlaurastevens See if the drive is picked up by DMDE. This will let you know if data retrieval...
N
EC-SNVE
EC-SNVE device information dump requested
6/11/25, 7:03 PM
•
Nathan
6/11/25, 7:03 PM
1
1
Posts
24
Views
N
Nathan
6/11/25, 7:03 PM
Could someone share their EC-SNVE device information dump? For example: *********************...
N
EC-SNVE
EC-SNVE - Remember to remove the film!
6/11/25, 2:32 PM
•
Nathan
6/11/25, 2:32 PM
1
1
Posts
30
Views
N
Nathan
6/11/25, 2:32 PM
From the thermal pad.
RR
EC-SNVE Disconnects & Internal Issue
1/30/23, 3:46 AM
•
Rick Raborn
6/11/25, 2:30 PM
10
10
Posts
3.6k
Views
N
Nathan
6/11/25, 2:30 PM
@Malcolm D They should have mentioned this in the manual. Maybe they can add it in the new...
r
SB-TB4K
Trouble with TB4 KVM - downstream hub's non TB ports have no data
5/18/25, 6:54 AM
•
raman325
6/5/25, 1:39 PM
8
8
Posts
67
Views
S
Sabrent
6/5/25, 1:39 PM
@jay.m There may be. Please contact customer service via the website. Thank you.
TW
Cloning with EC-HD2B - Need help
5/22/25, 8:42 AM
•
Tom Whedbee
5/22/25, 11:04 AM
2
2
Posts
39
Views
S
Sabrent
5/22/25, 11:04 AM
@Tom Whedbee A sector-by-sector offline clone can take a very long time, unfortunately, although ...
a
DS-SC4B Drives shut down too fast
5/15/25, 10:13 AM
•
arwjr8
5/15/25, 12:19 PM
2
2
Posts
30
Views
S
Sabrent
5/15/25, 12:19 PM
@arwjr8 Sounds like a power management issue. This could be from operating system settings and/or...
a
NVMe enclosure
nvme
EC-SNVE
SABRENT EC-SNVE Enclosure (Issues)
5/7/25, 7:18 PM
•
alt_as_king
5/8/25, 11:19 AM
2
2
Posts
126
Views
S
Sabrent
5/8/25, 11:19 AM
@alt_as_king It depends on the definition of detected. Drives may not be shown as a drive letter ...
z
SABRENT USB 3.0 Docking Station crashing all of the USB drives on PC while downloading
4/15/25, 9:28 PM
•
zacharygellner14
5/2/25, 3:37 PM
6
6
Posts
146
Views
S
Sabrent
5/2/25, 3:37 PM
@zacharygellner14 CrystalDiskInfo reads the SMART values to show health information. In this case...
h
SB-ROCKET-NVMe4-1TB - second drive failure, warranty?
4/28/25, 12:15 PM
•
hostandmore
4/28/25, 3:55 PM
2
2
Posts
60
Views
S
Sabrent
4/28/25, 3:55 PM
@hostandmore Yes, these drives have a standard warranty. Please refer to technical support for se...
mm
EC-DFLT power plug / supply needed
2/21/23, 4:51 PM
•
maria mueller
4/23/25, 4:34 PM
6
6
Posts
1k
Views
S
Sabrent
4/23/25, 4:34 PM
@mebailey85 It should be the standard, which is positive inside. However, contact technical suppo...
EC-CH2B - Cloning 22TB Drive - Mac OS
4/21/25, 9:36 PM
•
Billl
4/22/25, 7:29 PM
2
2
Posts
67
Views
S
Sabrent
4/22/25, 7:29 PM
@Billl Thank you for the feedback.
ML
4 Bay DS-SC4B two bays continually spinning up
3/9/25, 2:12 PM
•
Mark Levine
4/4/25, 4:03 PM
6
6
Posts
90
Views
S
Sabrent
4/4/25, 4:03 PM
@Mark Levine Thank you for the update.
JR
My SD card won't work in my Macbook Pro 13" 2018 retina, but will work elsewhere like my camera and in my phone via a re
6/26/23, 6:51 PM
•
Jack Rose
4/1/25, 9:34 PM
6
6
Posts
349
Views
c
coyadaf611
4/1/25, 9:34 PM
I'm having the same problem right now, were you able to solve it?
g
USB-C 6 Port Hub with M.2 slot does not work with Opal SEDs
3/31/25, 12:17 PM
•
gwatkins
3/31/25, 3:08 PM
2
2
Posts
61
Views
S
Sabrent
3/31/25, 3:08 PM
@gwatkins I replied in the other thread, but I will check what chip we're using in that hub. We o...
How to ensure a stable Internet connection in office and industrial premises?
3/31/25, 5:47 AM
•
wick94566
3/31/25, 6:58 AM
3
3
Posts
52
Views
MelanieBriggs234
3/31/25, 6:58 AM
This is interesting to read because I never really thought about how different environments affec...
GF
Docking station on linux, random disconnects with "hub_ext_port_status failed (err = -71)" errors unraid
8/13/23, 10:45 PM
•
Giovanni Francesco
3/20/25, 3:00 PM
10
10
Posts
1.4k
Views
S
Sabrent
3/20/25, 3:00 PM
@geraldonlineorders This issue requires specific factors to arise and ideally is handled with USB...
1 / 9
2
3
4
5
6
7
8
9
Search
Latest topics
View all
Customer Support
»
Sabrent EC-SNVE unable to read SN520 nvme m2 2280
bestlaurastevens
6/15/25, 4:23 AM
1
Customer Support
»
EC-SNVE device information dump requested
Nathan
6/11/25, 11:03 PM
Customer Support
»
EC-SNVE - Remember to remove the film!
Nathan
6/11/25, 6:32 PM
Pre-Sales Questions
»
Does the USB Type C Lay Flat Docking Station support enterprise hard drives
Stefano Giobbi
6/8/25, 2:42 PM
1
General Product Discussion
»
DS-UCTB firmware for a ten bay enclosure
stenlana035
5/31/25, 8:40 AM
1
Latest posts
View all
n
EC-SNVE - Fimrware Update Required???
Latest: nulldata
6/21/25, 5:21 AM
General Product Discussion
S
Cannot power on one of the bays in a Sabrent DS-SC5B
Latest: Sabrent
6/18/25, 5:07 PM
Customer Support
K
Thunderbolt 5 hub + KVM/switch
Latest: Koenigs
6/17/25, 1:02 PM
Product Requests
Cannot power on one of the bays in a Sabrent DS-SC5B
Latest: StillJustABill
6/16/25, 6:17 PM
Customer Support
t
Is possible and safe install and use Linux through Sabrent docking station?
Latest: taylercoooper
6/16/25, 7:08 AM
General Product Discussion
Forum statistics
Page views (24h):
873
Page views (30d):
16,716
Topics:
301
Posts:
1,214
Members:
2,221
Newest members
View all
n
nulldata
6/21/25, 5:19 AM
United States
r
rcottrill1066
6/20/25, 10:21 PM
United States
a
ask_amo
6/19/25, 3:57 PM
United Kingdom
JG
Jonathan Gonzalez
6/16/25, 9:59 PM
United States
WM
William Melton
6/16/25, 3:40 PM
United States
Most liked authors
S
Sabrent
81
Aqualung
10
KL
Kevin Li
6
mc1903
5
jaime pascual
5
TSI
The Sabrent Informer
5
s
strangelydim
3
RK
Ryan K
3
FM
Fox MacLure
3
m
mad-jester
3
View more
View less
Who like this post?
Thank you
Email Verification
An email with a verification link will be sent to your email address.
[Email is not found]
Please login to continue
Please login or register a new account to continue.
Login
Register
