Home
Store
Blogs
Support
Login
Register
Forum
Support
Customer Support
Customer Support
Customer service and technical support.
Docking station, NAS (3)
Customer Service (1)
Rocket 4 Plus G (2)
SB-RKTB-4TB (1)
performance (1)
lockups (1)
freezing (1)
UASP (1)
5 Bay Dock (2)
EC-SS31, USB 3.1 Gen.1, Gen.2 (1)
Error (2)
Firmware (6)
True Image (1)
Setup (1)
EC-SSD2 (2)
5 Gbe Adapter (1)
Technical Support (1)
Dual-Sided M.2 SSD (1)
sn530 (1)
western digital (1)
USB-SW30 (1)
SB-RKT4P-4TB (1)
software (1)
firmware update (5)
SSC (1)
Control Panel (2)
SB-RKTQ-500 (1)
EC-WPTF (1)
EC-SSHD (1)
4-bay Sabrent (Model DS-SC4B) (1)
170
Topics
0
Followers
i
USB 2.0 to Serial on MacOS Ventura
11/11/24, 11:01 AM
•
icordoba
11/11/24, 2:45 PM
2
2
Posts
91
Views
S
Sabrent
11/11/24, 2:45 PM
@icordoba If you haven't, try downloading the driver from Prolific's Site or, since Ventura does ...
g
1TB type B cf xtbt 1tb card wont copy files to disc or format.
11/7/24, 7:55 AM
•
gdbravo
11/7/24, 3:29 PM
2
2
Posts
39
Views
S
Sabrent
11/7/24, 3:29 PM
@gdbravo Please contact customer service on our website. The card may require an RMA, depending o...
Clone
EC-HD2B
offline cloning
Dual Bay EC-HD2B cloning question
10/30/24, 1:39 PM
•
Tim
10/31/24, 10:36 AM
8
8
Posts
534
Views
S
Sabrent
10/31/24, 10:36 AM
@Tim The signature collision is because they are being seen as the same drive, or basically the s...
m
Sabrent Rocket Panel error when updating Firmware
10/20/24, 1:20 PM
•
micheleluponio
10/20/24, 1:20 PM
1
1
Posts
250
Views
m
micheleluponio
10/20/24, 1:20 PM
Hello, when im trying to update the firmware of my Rocket Q 2280 im getting an error, connection...
F
EC-UASP enclosure, disable sleep timer?
10/16/24, 8:50 PM
•
Fabrizio
10/16/24, 8:50 PM
1
1
Posts
183
Views
F
Fabrizio
10/16/24, 8:50 PM
How can I disable the 10 min sleep timer of the enclosure? As I understand my unit uses the ASM10...
t
EC-SNVE Random Disconnects and May
10/16/24, 6:51 PM
•
thomas.t.thai+sabrent
10/16/24, 6:51 PM
1
1
Posts
436
Views
t
thomas.t.thai+sabrent
10/16/24, 6:51 PM
I bought the SABRENT USB 3.2 10Gbps Type C Tool Free Enclosure for M.2 PCIe NVMe and SATA SSDs (E...
s
Rocket Firmware Support
10/15/24, 9:52 PM
•
steven
10/15/24, 9:52 PM
1
1
Posts
209
Views
s
steven
10/15/24, 9:52 PM
WTF. We'll start there. Control Panel launches and then autoclosing after a quick splash of "sc...
MM
Sabrent USB 3 4 bay 2.5"
SSD not recognized
Window's pc won't recognise new Sabrent USB 3.0 4 Bay 2.5" docking station
7/11/23, 12:57 PM
•
Mark Murfitt
10/7/24, 2:16 PM
5
5
Posts
3.8k
Views
S
Sabrent
10/7/24, 2:16 PM
@dbr91m You can use enclosures or adapters for that, depending on the drive type.
s
Linux
rocket 4
Sabrent Rocket 4.0 Slow Read
9/22/24, 9:30 PM
•
s.stefanek
9/25/24, 2:56 PM
4
4
Posts
333
Views
S
Sabrent
9/25/24, 2:56 PM
@s.stefanek It's possible the data is becoming stale from a lack of refreshing which can impact r...
d
4-Way USB 2.0 Sharing Switch - Cannot wake up from sleep
9/9/24, 8:27 PM
•
dbchan
9/11/24, 9:02 AM
4
4
Posts
184
Views
S
Sabrent
9/11/24, 9:02 AM
@dbchan Glad to hear it. Thanks for reporting back!
P
EC-DFLT
EC-DFFN
issue with EC-DFFN losing connection with computer? (blinking blue light?)
9/6/24, 4:36 PM
•
PhishDad
9/7/24, 4:46 PM
2
2
Posts
420
Views
S
Sabrent
9/7/24, 4:46 PM
@PhishDad If possible, try a different USB cable. If that fails, contact customer service and see...
LC
EC-DFLT Trouble
11/30/22, 9:23 PM
•
Leonard Canavan
9/6/24, 4:42 PM
3
3
Posts
1k
Views
P
PhishDad
9/6/24, 4:42 PM
@Leonard Canavan I am currently having the exact same issue as well... hoping I can get an answer...
b
Rocket 4 Plus 4T just up and died??!!!
9/4/24, 10:01 PM
•
bill_jangles
9/5/24, 12:53 PM
3
3
Posts
64
Views
b
bill_jangles
9/5/24, 12:53 PM
@Sabrent thank you
m
Can't update firmware of SB-ROCKET-NVME4-2TB with Sabrent Control
9/3/24, 7:43 PM
•
markpariente
9/4/24, 2:36 PM
2
2
Posts
462
Views
S
Sabrent
9/4/24, 2:36 PM
@markpariente Please contact customer service with this information to see if they have an altern...
EB
DS-5R15 - Virtual Disk Error
DS-5R15 - Unable to create any disk/volume type
8/19/24, 7:42 PM
•
Eric Beauchamp
8/26/24, 9:20 PM
5
5
Posts
88
Views
EB
Eric Beauchamp
8/26/24, 9:20 PM
I was able to add all the disk under the Storage Space. I should used this option at the begining...
j
EC-SSD2 won't clone
8/7/24, 8:55 AM
•
johnwheeler
8/9/24, 3:11 PM
4
4
Posts
455
Views
S
Sabrent
8/9/24, 3:11 PM
@johnwheeler If the drives are identical and known to be working, it should work. If the drives a...
c
DS-UCTB - Offline Cloning ?
7/29/24, 8:48 AM
•
carl.sutton
7/29/24, 11:56 AM
2
2
Posts
90
Views
S
Sabrent
7/29/24, 11:56 AM
@carl.sutton This appears to be an error with the UK listing in the title and features table. It ...
f
Sabrent USB-C 7-Port 48W Powered Hub (HB-3A4C)
Recommended max cable length for powered USB-C port (HB-3A4C, USB-C 7-Port 48W Powered Hub)
7/19/24, 12:43 PM
•
fitzfrobozz
7/22/24, 11:12 AM
4
4
Posts
295
Views
S
Sabrent
7/22/24, 11:12 AM
@fitzfrobozz Hey, we're back from the weekend. Be aware that using adapters can also impact cable...
h
DS-U3B4 does not recognize all drives sometimes, other times none of the drives, etc!!
7/18/24, 6:28 PM
•
hector305+onecountry
7/19/24, 1:18 PM
2
2
Posts
386
Views
S
Sabrent
7/19/24, 1:18 PM
@hector305+onecountry Hello! Please contact customer service/technical support on our website for...
j
4-bay Sabrent (Model DS-SC4B)
Macmini m1
DS-SC4B Keeps Powering Down
7/10/24, 6:47 PM
•
jkovach6
7/11/24, 12:57 PM
2
2
Posts
222
Views
S
Sabrent
7/11/24, 12:57 PM
@jkovach6 Does the drive respond properly in any of the other bay positions?
1
2
3 / 9
4
5
6
7
8
9
Search
Latest topics
View all
Customer Support
»
SABRENT EC-SNVE Enclosure (Issues)
alt_as_king
5/7/25, 11:18 PM
1
Customer Support
»
SB-ROCKET-NVMe4-1TB - second drive failure, warranty?
hostandmore
4/28/25, 4:15 PM
1
Product Requests
»
SAS Docking Station
Ryan O'Donnell
4/23/25, 6:50 PM
1
General Product Discussion
»
EC-SNVE - Latest firmware update
xdarius550
4/22/25, 8:54 AM
1
Customer Support
»
EC-CH2B - Cloning 22TB Drive - Mac OS
Billl
4/22/25, 1:36 AM
1
Latest posts
View all
n
Power adapter for USB hub
Latest: nestikos
5/9/25, 4:42 PM
General Product Discussion
h
Can I use the Thunderbolt 4 KVM Switch (SB-TB4K) with Thunderbolt 4 hubs?
Latest: huanmaire6
5/9/25, 4:55 AM
General Product Discussion
S
SABRENT EC-SNVE Enclosure (Issues)
Latest: Sabrent
5/8/25, 3:19 PM
Customer Support
a
SABRENT EC-SNVE Enclosure (Issues)
Latest: alt_as_king
5/7/25, 11:18 PM
Customer Support
S
SATA Drive serial number presentation to OS
Latest: Sabrent
5/5/25, 6:55 PM
Pre-Sales Questions
Forum statistics
Page views (24h):
525
Page views (30d):
16,914
Topics:
289
Posts:
1,173
Members:
2,163
Newest members
View all
n
nestikos
5/9/25, 4:42 PM
United States
c
chriswright467
5/9/25, 3:32 PM
United Kingdom
h
huanmaire6
5/9/25, 4:53 AM
Vietnam
l
llturbini
5/8/25, 12:57 PM
United States
a
alt_as_king
5/7/25, 11:05 PM
United States
Most liked authors
S
Sabrent
75
Aqualung
9
KL
Kevin Li
6
mc1903
5
jaime pascual
5
TSI
The Sabrent Informer
5
s
strangelydim
3
RK
Ryan K
3
FM
Fox MacLure
3
m
mad-jester
3
View more
View less
Who like this post?
Thank you
Email Verification
An email with a verification link will be sent to your email address.
[Email is not found]
Please login to continue
Please login or register a new account to continue.
Login
Register
