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Docking station, NAS (3)
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firmware update (5)
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4-bay Sabrent (Model DS-SC4B) (1)
176
Topics
0
Followers
MP
Sabrent RMA process very odd
4/7/24, 7:00 PM
•
Matthew Peters
4/8/24, 2:34 PM
2
2
Posts
260
Views
S
Sabrent
4/8/24, 2:34 PM
@Matthew Peters We do have such a location for some RMAs for deeper inspection, probably because ...
BH
Created a ticket over a week ago, no response
3/27/24, 12:08 AM
•
Braheem Hazeem
4/2/24, 8:37 AM
9
9
Posts
168
Views
S
Sabrent
4/2/24, 8:37 AM
@Braheem Hazeem You call yesterday is in the system and you should be taken care of with a replac...
s
Dual enclosure tb3 drive
3/29/24, 3:28 PM
•
sober.council
3/30/24, 7:15 PM
2
2
Posts
120
Views
S
Sabrent
3/30/24, 7:15 PM
@sober.council The ASUS forums may be able to assist better. I see an older post here that is usi...
RH
Sabrent 10 Bay Enclosure Realworld Speeds?
3/20/24, 9:06 PM
•
Richard Hanks
3/25/24, 2:15 PM
4
4
Posts
406
Views
S
Sabrent
3/25/24, 2:15 PM
@Richard Hanks Hello, we're back from the weekend. USB can have more overhead or it could be a li...
s
Sabrent Rocket NVME 4.0, something broke off
3/20/24, 8:30 AM
•
siejeje205
3/21/24, 3:45 PM
4
4
Posts
242
Views
S
Sabrent
3/21/24, 3:45 PM
@siejeje205 Good luck!
NC
HB-TC5P Multi-Port USB Type-C Hub not recognizing multiple devices
3/13/24, 1:47 PM
•
Nick Coronado
3/13/24, 3:35 PM
2
2
Posts
418
Views
S
Sabrent
3/13/24, 3:35 PM
@Nick Coronado Unfortunately, the USB-C PD port is for PD input only.
JL
firmware update
Linux
SB-RKT4P-8TB check firmware version (and possible update) on linux?
1/31/24, 1:42 PM
•
João Luís
3/13/24, 3:30 PM
5
5
Posts
872
Views
S
Sabrent
3/13/24, 3:30 PM
@Bryan Ischo If Windows To Go is an option, with Rufus or equivalent, that might work. I have req...
ts
sd
SABRENT Scheda SD 256GB v60 - SD-TL60-256GB no longer detected by camera/pc
3/12/24, 5:18 AM
•
tino serraiocco
3/13/24, 6:51 AM
3
3
Posts
138
Views
ts
tino serraiocco
3/13/24, 6:51 AM
@Sabrent not work, tested yesterday afternoon. i have loose my work . never sabrent again
JE
Docking station, NAS
SATA
offline cloning
Issue with USB 3.0 to SATA Dual Docking Station and offline cloning
12/23/23, 6:41 PM
•
John English
3/12/24, 2:08 PM
4
4
Posts
2.3k
Views
S
Sabrent
3/12/24, 2:08 PM
@Jeffery Griese One issue may be that not all 1TB SSDs are the same size. They could be 1000GB an...
MS
USB TYPE-C DUAL KVM SWITCH
USB-C Dual KVM switch monitors disconnect from PC when switched away?
3/7/24, 5:00 PM
•
Mark Scott
3/8/24, 1:29 PM
2
2
Posts
108
Views
S
Sabrent
3/8/24, 1:29 PM
@Mark Scott This unit supports EDID bypass but not EDID emulation. That might be the reason it's ...
EW
Multiple docks to one PC?
3/8/24, 5:56 AM
•
Elizabeth Witty
3/8/24, 1:23 PM
2
2
Posts
80
Views
S
Sabrent
3/8/24, 1:23 PM
@Elizabeth Witty I would try different USB ports as they are not all sourced from the same place....
MM
DS-SC5B
Can't get a 2tb barracuda drive to display in windows 10 explorer
3/7/24, 6:02 PM
•
Mark Marquis
3/8/24, 1:20 PM
2
2
Posts
102
Views
S
Sabrent
3/8/24, 1:20 PM
@Mark Marquis See if DiskPart can help, but be very careful in using it.
CD
Thunderbolt 4 KVM Switch
Thunderbolt 4 KVM switch + desktop computer
2/16/24, 8:50 AM
•
Charles D
2/16/24, 1:26 PM
2
2
Posts
606
Views
S
Sabrent
2/16/24, 1:26 PM
@Charles D DisplayPort to USB-C requires DisplayPort Alternate Mode (DP Alt Mode) support and the...
JL
8TB SSD
Linux
nvme
Advice on long read/write operations throttling temperature ? (At 60º celsius / 70º celsius / 75º celsius ?)
2/10/24, 12:40 PM
•
João Luís
2/11/24, 6:34 PM
2
2
Posts
113
Views
S
Sabrent
2/11/24, 6:34 PM
@João Luís If you are able to pull the SMART information, with smartmontools, it wi...
RK
Docking station
3.5 HDD
HDD
HDD Keeps Spinning in 5-Bay Docking Station
1/29/24, 3:12 PM
•
Ryan K
2/9/24, 10:54 AM
7
7
Posts
539
Views
S
Sabrent
2/9/24, 10:54 AM
@Ryan K I have, I appreciate you posting back with your findings!
AT
Why does EC-SNVE run at USB2 (480 Mb/s) speeds when connected to USB3 (5Gb/s) ports?
2/5/24, 7:00 PM
•
Ava Teleri
2/8/24, 11:46 AM
4
4
Posts
710
Views
S
Sabrent
2/8/24, 11:46 AM
@Ava Teleri Cable issue, got it. Thanks for the feedback!
mislabelled
mix up
Has there ever been a factory mix up where SB-ROCKET-1TB M.2's got labelled and packed as SB-ROCKET-2TB?
2/6/24, 8:30 AM
•
mc1903
2/6/24, 1:34 PM
3
3
Posts
426
Views
S
Sabrent
2/6/24, 1:34 PM
@mc1903 Looks like the string reported to Windows (CDI) was incorrect. Incorrect strings do happe...
MSS
nvme
2.5
Does anyone know where the office is in China?
2/4/24, 9:38 AM
•
MD SOHAG SARKER
2/6/24, 1:25 PM
4
4
Posts
260
Views
S
Sabrent
2/6/24, 1:25 PM
@MD SOHAG SARKER https://en.52wmb.com/supplier/5227295 I don't know if this is still accurate (ad...
J
4-bay Sabrent (Model DS-SC4B) - Not Powering on
1/31/24, 7:05 PM
•
JosephYates
2/4/24, 4:16 PM
4
4
Posts
742
Views
S
Sabrent
2/4/24, 4:16 PM
@JosephYates That is what I was told but I will verify this week. In any case, the lights should ...
RS
Macbook m1
USB TYPE-C DUAL KVM SWITCH
Dual Monitor
USB TYPE-C DUAL KVM SWITCH NOT DETECTING SECOND MONITOR
8/8/23, 12:44 AM
•
Rohit Shrishrimal
1/25/24, 1:57 PM
4
4
Posts
889
Views
S
Sabrent
1/25/24, 1:57 PM
@Lester B There's multiple possible issues depending on the nature of the hardware and setup. The...
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6/21/25, 5:21 AM
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Cannot power on one of the bays in a Sabrent DS-SC5B
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Thunderbolt 5 hub + KVM/switch
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