@RHK111 Should be 1400TBW and 1.6M hours.

Hi Sabrent, Yesterday I ordered from Amazon your Rocket 4 Plus G 2TB, but in your website it´is impossible find data about endurance TBW and MTBF. Please can you inform about this specs ?

Excellent, thanks for the quick answer :)

@Max Drive Yes, UASP should be fine via the USB-C downstream port.

I recently bought the USB-C 5 bay hard drive dock that also has a USB-C hub on the back.  I want to hook up a bluray burner to this port using a Vantec CB-ST00U3 NexStar USB 3.0 to SATA 6Gbps ...

@D Max Williams You may try to ask on the ShadowProtect forums. The PE should support that out of the box. Microsoft's driver for UASP, USB Attached SCSI, is uaspstor.sys. The drive itself will use...

@Sabrent We are using a CPU-attached USB C port to connect the Sabrent EC-SNVE. The issue is that we are trying to use a ShadowProtect SPX recovery environment (Win PE based) which starts from a se...

@D Max Williams I have passed this on for review. I can tell you that USB bridge chips are reported as SCSI as they operate with UASP: USB Attached SCSI Protocol. There should be no issue with this...

Trying to help a friend. His EC-SNVE drive appears on his computer as a SCSI device. His backup software works okay, but the recovery environment (for restoring his boot drive) does not support SCS...

@Ol'Man River If you go to our Acronis page and check compatibility at the bottom, the EC-SSHD is listed but the EC-SS31 is not, so this seems to be the issue.

Hi, have already bought an EC-SSHD and enjoyed the TrueImage License. Then I bought another cable, this time an EC-SS31 (after giving away the other cable to some relative) and had to learn that ...

@Richard Hanks Thank you for the feedback. Glad it works for you!

I bought one and indeed shutting down the PC turns the drives and fans off. The operating level of the fans are also fine - barely noticeable. The box is also smaller than the other one i was talki...

@mike I am passing this feedback on. Our goal is to make user-friendly products when possible but sometimes there are limitations.

@Sabrent understood about both hardware and "why" - however, there's a reason computers have BIOS settings for auto powering on and things should have that capability. Users are always able to abus...

@mike I have posted information about this above and asked our team about the feature. It's working as designed for safety reasons. One example would be in the case of multiple outages where hardwa...

@Kenneth Montgomery The chipsets used are generally designed for at least 8TB, but there is no official capacity limit. All currently available drives, that is up to 22TB, have been tested to work ...

I've had to resort to looking for different products for this now, if I can't rely on a system being able to come back online, that's a pretty critical feature gap. Almost all the products in this ...

What are the largest TB capacity hard drives that can be used in the various external enclosures? I currently have some docks and enclosures that have 6TB, 8TB & 10TB limits. I'm looking for do...

@Daniel Vondra I believe it would require changing or adding a chipset. I am passing on the suggestion now.