Hello. It seems that there is no availability for the Sabrent Rocket XTRM-Q External Thunderbolt 16 TB SSD. 1) Does anyone have an estimate of when these drives will be back in stock? 2) Is ther...

@Sabrent Unfortunately not, people haven't got a clue. But it was working with other SD cards, just not the sabrent one.   Little update, I formatted it in my camera again and now it works?!...

Could this adapter card support 4 x M.2 SSDs in a Gen4 PCIE x16 slot where the BIOS only allows x8,x8 bifurcation. (Specifically the Intel NUC 13)?

I'm trying to update firmware on my SB-ROCKET-1TB and the control panel app is still broken. It seems this has been an issue for 2 years now according to this Reddit thread (https://www.reddit.com/...

@Jack Rose That is weird. Have you been able to get any information or advice from Apple's support community?

Using SABRENT SD card 256GB V60, SDXC card UHS-II, memory card SDHC, Class 10, U3, Full HD & 8K UHD card, 270MB/s

    Haven't updated OS or anything, it was readable a few days ago. It's not locked with the little switch either. It just doesn't work on my Mac yet microSD cards still so. Weird right...

@Mark Bosic Apologies for not getting back to you over the weekend. I have been informed that you can only have one extended monitor per port unless using Thunderbolt which can be chained, although...

Hi, I am using the USB-CKDH with a 2019 MacBook Pro, intel with AMD Radeon Pro 5500M and intel UHD 630 1536 MB on Ventura 13.4. My monitors are the ViewSonic 32 inch (VX3276 FHD) and a DELL 27 inc...

@Richard Morey You can send a message off to customer service to see if they can help you. If not, a triangular screwdriver bit might work. We tested 2.6mm here and it was loose but worked, so mayb...

Hi -- We moved and the "key" for my 5 bay docking station was lost in the move. I am looking to replace some of my hard drives but without the key to unlock the bay I can't do that. Is there a to...

@David Leasure Apologies for not getting back to you on this due to the weekend. You can format the drive and assign it a letter under Disk Management, fastest way is by right-clicking the Start bu...

I have added a 1tb HD to the enclosure How do I get it to be recognized by my windows 11 home? I can see it in the device manager, but cannot open it. Device SCSI\Disk&Ven_SABRENT&Prod_\...

@SSD We have specialized firmware to handle specific issues if they arise. However, it might be possible to offer this update more broadly. Thank you for the feedback.

@timoto Looks good!

@timoto Yes, your performance result is reasonable given the hardware and system used. 

@The Sabrent Informer Can you have this updated firmware posted to the official Downloads page for the EC-SNVE? The latest update there shows as v1.25.7.032421 from 2021, while the one you shared i...

Thank you for your advice. Following your recommendation, the performance for EC-T3NS has improved: Do you think this is a reasonable result for the given hardware ? Thanks

Hello @timoto ,To attain faster write speeds you must enable write caching on the device. It looks like it is disabled based on your benchmark results. Here is a quick and simple fix.  To ena...

EC-T3NS Thunderbolt 3 to NVMe Enclosure Reads Faster But Writes Slower than previous AddLink B20 USB Enclosure    DELL Precision 5560 Mobile Workstation (Latest BIOS and Drivers) Windo...