@ROBERTO BEN SVAITER The drives looks okay. Your Host Writes are not particularly high. The Health reading may be incorrect or misreported and that should not impact the actual health or warranty s...

@E Moore After your original post we did test this and arrived at the same methodology. I appreciate you posting back the full steps you had to take. This is something we expected and it will likel...

Hello I notice the software downloads for the SB-RKT4P-4TB are Windows binaries. Where can I download the binaries for macos or linux?

I bought (2021/nov) an NVMe 2T (serial 0546071218F388460193)  I use it very little and I have noticed that it is degrading very quickly, as shown in the screen below: I would like to know ...

I was able to uninstall the Intel VMD controller drivers, disable the VMD in my BIOS, and restart in Safemode to reboot into getting the Microsoft stock NVMe controller driver. Additionally, there ...

@john mason I will have to check in on this compatibility issue. Which enclosure is it specifically? The EC-SNVE uses the Realtek RTL9210B chipset which should have no problems but it is SATA + NVM...

@E Moore DirectStorage requires Microsoft's stock NVMe driver at this time. It's possible that Intel RST is taking over management of the drive. Normally the SSD's controller will be listed under "...

I have a Lenovo X1 Carbon 10th gen using Win 10.  I have an external SSD (Samsung) that I used with the previous Lenovo laptop  (9th gen).  With the current computer, the SSD enclosu...

I recently upgraded to the R4PG specifically to play Forspoken and try out the Directstorage tech for PC. I'm running it on a 2022 ASUS Strix laptop with a 3080 GPU. When using the Win11 Gamebar, t...

We tested this and were able to reproduce, although it works normally with Windows and macOS. This may be related to OS + your motherboard's UEFI USB power management settings and are investigating...

@t sornin To clarify, the issue is with the 10-bay remaining active? I will have to report this for testing.

@Jeff morris It should be a relatively simple matter, it's possible the surveillance system formatted them this way. Hopefully support can fix that easily.

@mad-jester Yes. You should absolutely get firmware from technical support to see if it helps.

@ted.lillys Yes, there might be a reason for but it would require testing. It could be a facet of the internals or based on how power is sensed through USB. Auto-HDMI switches often act similarly.

Thanks for info. The weird part is mine used to default to the A port - I've had the switch for more than a year and in the last 2-3 months started to default to the B.  My default set up used...

HI, these drives are WD Purple which came out of a surveylance system we upgraded the drives on. They have no current data on them and I was intending to use them as individual backup drives, thus ...

I own the 5 bay and the 10 bay units, both run on the same linux box.  When the server is shutdown, the 5 bay will turn the fan off, and the leds go on the front of the unit will turn red, and...

@Sabrent Could it be that my DS-4SSD is also "improperly identified" and is actually supposed to have TRIM?..

@mad-jester One issue we're seeing is that the product ID shown in programs like USB Device Tree Viewer seems to be incorrect and it may be properly identified with a firmware update. We began test...

@Jeff morris I'm confused as to why each drive has the exact same partition layout. I am not sure what your intention is with these drives and if there is any data on them. If the drives are clear ...