Did anyone ever figure out bypassing the individual 10 power buttons?  Even if it voids my warranty I'd be willing to try it.  Gotta be some way to open the enclsoure up and bypass the in...

@mad-jester Is using the ASM235CM, ASM1543, VL822.

@mad-jester Linux should be supported. I'd have to verify the chip(s) being used, which could impact hot-swappability.

@Sabrent Oh, there is a new model! Cool! 😄 I was definitely not expecting it being so simple! It's almost twice as expensive, but it has 5 slots, and it's 10Gbps USB 3.2. And I assume it supports...

@mad-jester Check out the DS-5R15.

Hi! A year ago, together we've discovered that the DS-4SSD has an old chip flashed with a broken firmware (JMS567 flashed to pretend to be JMS561U), and you've mentioned that you'll request them t...

@Nick Coronado Unfortunately, the USB-C PD port is for PD input only.

@Bryan Ischo If Windows To Go is an option, with Rufus or equivalent, that might work. I have requested a firmware update tool. As for failed I/O, that is often due to physical damage from a bent P...

I am trying to connect 2 serial devices through the USB Type-C hub. The USB 3.0 device is recognized as a serial device. The USB-C device is plugged into the port labeled 'PD' and is receiving powe...

@Sabrent not work, tested yesterday afternoon. i have loose my work . never sabrent again  

@tino serraiocco It is difficult to retrieve data from modern SSD cards if it's not readable on the camera or through a card reader. Some specialized data recovery services may be able to restore t...

@Jeffery Griese One issue may be that not all 1TB SSDs are the same size. They could be 1000GB and 1024GB, for instance, which could effect cloning depending on the direction.

Good morning, I was shooting at a wedding with the newly purchased Fuji X-T5. machine set to raw. after about 2 hours of photos (about 1000 shots recorded) the camera gave a "writing error" on the ...

I'm having the same issue. but 1TB SSD to 1TB SSD. just getting 4 blue lights immediately when trying to copy. Drive B is still EMPTY.

My drive shows firmware R4PTLC.4.  Is *that* the newest now?  Also even if it is, please give instructions on how an upgrade would be performed on Linux so that future users who look to t...

@Mark Scott This unit supports EDID bypass but not EDID emulation. That might be the reason it's not working as you desire. However, it should maintain window placement. There may be software/appli...

@Elizabeth Witty I would try different USB ports as they are not all sourced from the same place. Some USB complexes come from the CPU, others with the downstream PCH. Further experimentation in te...

@Mark Marquis See if DiskPart can help, but be very careful in using it.

@Paul Atherton This has recently come to our attention. The primary chipset used does support hot plug, but when combined with another chipset for the DS-4SSD configuration the unit is not fully ho...

@Paul Atherton We have been asked about this many times. People often want auto power-on, but the reason we don't offer this is because it increases the risk of data loss in cases where power is re...