@Sabrent I literally have an email from march 18th thanking me for my submission and you would get back to me as soon as possible. 

@Braheem Hazeem The only thing I see in our system for you is from last year. We didn't get a reply back. If you RMA'd from Amazon, that is separate from our site team.

My SSD died, created a RMA request over a week ago. No one is responding to me. I sent a second email, I tried calling but you close at 2pm pacific. Can someone please do something?

@Kevin Li We already sell CFexpress memory cards which use an SSD controller with NVMe over PCIe, and we are also looking into SD Express.

@jgarcia1646 Yes, there have been firmware updates. One is available here.

@Kevin Li We considered other implementations, including faster links to each drive and a wider upstream. It comes down to price and demand, and we're in the business of consumers rather than serve...

@The Sabrent Informer I'm having the same issue except with 14TB 3.5 Hard Drives. Randomly all leds shut off, disconnects and a couple of minutes comes back online. Also running windows 11 pro. Are...

SDExpress cards seem to be on the horizon from Samsung to put NVMe-based SD cards mainstream. Some say they’re acting because they know the Nintendo Switch 2 coming out will be supporting and...

The 4-Drive M.2 NVMe SSD to PCIe 3.0 x4 Adapter Card is nice, but it matches 16 PCIe 3.0 downstream lanes to 4 PCIe upstream lanes. This would be useful for an array of SSDs (or other M.2 form-fact...

Sorry to hear that . Thanks for responding! 

@rob.cairns You may be able to fit that drive into the enclosure, but won't be able to close it.

@Richard Hanks Hello, we're back from the weekend. USB can have more overhead or it could be a limitation of the setup/driver. Also, transferring at maximum speed may require more than one thread.

Okay. Thanks. That would mean it should still be able to do 450 MB/s writes. I actually tested it on a newer machine with USB 3.10 host controller (whatever that is) and it copied over at 420 MB/s ...

I have a SAMSUNG 990 PRO w/Heatsink SSD 1TB PCIe 4.0 M.2 . (2280 form factor). The height of the SSD is 8mm (measured). Is there are model of external USB C enclosure that will fit this ?   ...

@siejeje205 Good luck!

Thank You :) It's very old now so not an option :) I will get it soldered, 

@Richard Hanks The unit is capable of hitting up to USB 3.2 Gen 2x1 speeds, or 10Gbps. This is shown as 3.1 Gen 2 on the Tree Viewer for the device. If it and/or the port is operating at USB 3.2 Ge...

@siejeje205 Below is a picture of the original component showing the intended directionality. We do not provide circuit diagrams. If the drive is within the warranty period, you may be able to get ...

Hi, So i have a mega fast Samsung 990 Pro m.2 drive on my motherboard and i'm copying a 10 GB file from it to another Samsung SSD connected to sata on my motherboard and it copies to it at 460 MB/...

Hi, when i took out for cleaning my ssd something broke off, i have it but i don't think there are any markings on it. All my data is on this drive. Can someone tell me what do i need to place ther...